Last updated: April 6, 2026
This Privacy Notice for Bookyn ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include: names, email addresses, Instagram usernames and profile information, Instagram Direct Message content, and business account identifiers.
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information such as your IP address and/or browser and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
Like many businesses, we also collect information through cookies and similar technologies.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may disclose personal information if required to do so by law or in response to valid requests by public authorities, including national security or law enforcement requirements.
We review all such requests to ensure they are legally valid and proportionate. Where permitted, we will limit the disclosure to the minimum amount of information necessary and may challenge requests that we believe are unlawful or overbroad.
We may also maintain records of such requests where required for compliance and accountability purposes.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Instagram account). Where you choose to do this, we will receive certain profile information about you from your social media provider. We will use the information we receive only for the purposes described in this Privacy Notice.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in Australia (Sydney, ap-southeast-2 region). Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information. We will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If you become aware of any data we may have collected from children under age 18, please contact us at hello@bookyn.co.
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us using the contact details provided below.
If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings, contact us, or disconnect your Instagram account through the Bookyn settings page.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top. We encourage you to review this Privacy Notice frequently.
If you have questions or comments about this notice, you may contact us by email at:
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please contact us at hello@bookyn.co.